Terms & Conditions

GIRIVASTRAA (GSTIN: 29DFUPS5974D1ZH) maintains the authority to modify these Terms & Conditions at any time without prior notification. All amendments will take effect immediately upon their publication on the website. Users should review the Terms & Conditions regularly, particularly before logging in or placing an order, to remain informed about any changes. 

As a registered user, you are required to log in to the website using your email address and the password you have selected. You bear full responsibility for the security of your password. Any order placed through your account will be regarded as having been placed by you and will be processed accordingly. 

Operations & Service Rights 

Service Suspension or Cancellation: 
GIRIVASTRAA reserves the right, at its sole discretion, to suspend or terminate any service at any time without notice. 

Warranty & Liability 

GIRIVASTRAA is not liable for delays or failures in fulfilling obligations under these Terms when such failures are due to circumstances beyond our reasonable control (force majeure, natural disasters, etc.). 

Copyright & Intellectual Property 

This site is independently designed, maintained, and managed by www.girivastraa.com. You may not copy, modify, publish, transfer, sell, reproduce, distribute, display, or commercially exploit any content from this site without permission. 

Damaged Products 

While we conduct stringent quality checks before dispatch, we acknowledge that damages may occur during transit. If you receive a damaged product, we will replace it with the same or a similar item (based on availability).

1. Please email houseofgirivastraa@gmail.com with photos and videos of the damaged item within 24-48 hours of delivery 

2. Requests received after 48 hours will not be eligible

3. Our logistics partners will attempt delivery up to three times.

4. If the shipment is not collected, it will be returned to us.

5. We can resend the order upon request, for a re-shipping additional charge. 

6. For Cash-on-Delivery (COD) orders returned to us, the order will only be re-shipped after you make the payment online, plus the re-shipping cost. 

Thank You